faq

whats bitcoin?

Bitcoin is a cryptocurrency, a form of electronic cash. It is a decentralized digital currency without a central bank or single administrator that can be sent from user to user on the peer-to-peer bitcoin network without the need for intermediaries.

HOW TO CREATE AN ACCOUNT ?

To begin using our services, you must first undergo a registration process using the “Sign up” or “Invest now” button where we collect every necessary data from you.

CHOOSING AN INVESTMENT PLAN

You select your desired investment plan and can calculate the total returns during the investment contract period. There are four investment plans to choose from which determines your percentage daily returns ranging from 0.75% - 1.15% daily. If you need a professional advice choosing your investment plan, contact support for help.

How are you able to pay such high % daily?

Our EA analyze the market and invest only in the most promising currency pairs and make profits for you.

Are there risks involved?

Our company is made up of certified professional EA in various fields such as forex trading, blockchain technology investments. Their skills assure that your funds will be invested in the best possible way.

How do I open an account with you?

Opening an account with us is straight-forward. Just click on the Sign up button in the top right corner and fill the registration form. It will take no longer than 30 seconds. No personal information like name or address is collected. We only ask for your e-mail in case you forget your password.

What is a Bitcoin Address?

Bitcoin address is the ID of your Bitcoin wallet. It is a number starting with 1 or 3 and containing 27-34 alphanumeric Latin characters. It is anonymous and does not contain information about the owner.

I can't enter my account. What should I do?

Firstly, please make sure that the details that you enter are correct. If you are sure about that then please click on Forgot your password link from login form, enter your username or email address and we will send you a link to reset your password.

I didn't set or set a wrong Bitcoin address during registration. What should I do?

You can edit it from your account dashboard. Click on Edit account and then enter your Bitcoin address. You will get an email with a confirmation code that you should enter in order to update your details. This is done in order to protect your account from fraud.

I didn't receive an email from you?

Please check your Spam/Junk folder. If you still don't see our emails please contact your e-mail provider.

Can I have several accounts at your platform?

No. Each investor can have just one account with us. Registering multiple accounts is prohibited. We will freeze any funds and block access to all such accounts. In case of suspected fraud or suspected creation of multiple accounts, we reserve the right to block such accounts.

How can I invest in fxeatrader.com?

From your account dashboard click on Deposit button. Then, choose an investment plan and the amount that you would like to invest. After that you will be given a Bitcoin address where you should send the investment amount.

What investment plans do you offer?

We offer a major investment plans depending on your investment amount:

0.65% daily for deposits from $200

What payment gateway do you accept?

As forex & Crypto investments are purely based on easy handled currencies , we accept only cryptocurrencies.
Currently we accept Bitcoin and we plan to add ACH & BANK WIRE in the near future.

What is the minimum/maximum amount that I can invest?

The minimum investment amount is only $200. Maximum investment depends on the pricing you choose.

How quickly will my deposit appear in my account?

It depends on the fee that you pay for the transaction. If you pay higher fee the transaction will get confirmed faster. It can take from 0 to 1 hour before you see your deposit. We require 3 blockchain confirmations of your transaction before we credit your deposit to your account.

After 3 confirmations I still can't see my deposit. What should I do?

First, please check that you sent Bitcoins to the address that was given to you by our system. You can contact our support team via chat or e-mail anytime. Please don't forget to include information about the time of the transaction, the amount if Bitcoins sent, the address to which you sent the Bitcoins and the transaction ID.

What is the minimum/maximum amount that I can withdraw?

Minimum withdrawal amount is as little as $10. There is no maximum withdrawal amount.

After I make a withdrawal request when will I receive my funds?

Funds are sent instantly. So as soon as you make your request we will send your payout to your Bitcoin address.

Are there any withdrawal fees?

No. Our users pay absolutely no fee for funds withdrawal.

How can I check my account balance?

You can access your account information 24 hours a day in your account dashboard.

Can I have more than one deposit at the same time?

Yes you can as many deposits as you'd like.

How often do I get profit?

You get profit every 24 hours.

Do you pay profit every day?

Yes. We pay profits every day including weekends.

Can I withdraw back my deposit?

No. Your deposit is included in the daily payouts and can not be returned back.

How can I participate in your affiliate program?

In order to participate in our affiliate program you should be registered in our platform.

Do I need an active deposit to earn affiliate comission??

No, active deposit is not required.

What is the affiliate comission?

We offer 2-level system with 5% Rookie comission of your first level referrals deposits and 10% pro comission for second level.

Where can I find my affiliate link?

It is located in the main page of your account dashboard.

Where can I find your banners?

They are located in Banners section in your account dashboard.

How do you know that a new investor was introduced by me?

Our affiliate system is fully automated. This means that if new user joins through your affiliate link he will automatically become your referral. You can see all your referred users in the Referrals section of your account dashboard.